Maybe it's also just a case of an unfinished project. They got something partially working out the door and called it done. Now they've decided the resources sh

Maybe it's also just a case of an unfinished project. They got something partially working out the door and called it done. Now they've decided the resources should be dedicated to something else. Without improvements, maintenance and (as you said) promotion, it will never take off. Once it's been around long enough without taking off, people will use that to justify not supporting it.