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Much of it actually came from W. Edwards Deming (http://en.wikipedia.org/wiki/W._Edwards_Deming http://en.wikipedia.org/wiki/W._Edwards_Deming), who taught it t
by calinet6 13y ago
Much of it actually came from W. Edwards Deming (http://en.wikipedia.org/wiki/W._Edwards_Deming http://en.wikipedia.org/wiki/W._Edwards_Deming), who taught it to the Japanese after World War II. The top prize for quality in Japan carries his name.
He was American; we've forgotten (or never learned), but they took it to an extreme.
- doctorstupid 13y agoI wouldn't say he gave them perfection, but rather that he tought some companies how to achieve the perfection they already desired from mass manufactured goods.
- calinet6 13y agoYes, the How was the disconnect. It still is.