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And on that note I think part of the difference in reaction is down to expectation. Americans don't like being "surprised" at the register either, but in the ca
by mpyne 13y ago
And on that note I think part of the difference in reaction is down to expectation. Americans don't like being "surprised" at the register either, but in the case of sales tax and tipping there is no surprise; it is assumed that will happen and factored accordingly. But if you surprise me with a $.99 dessert on my bill that I didn't actually ask for, you can bet your ass I'd raise a problem about that at the register.