> I'd like to see how much of the NTIS revenue actually came from the real market. The problem is that federal revenue doesn't come from the real market. Unlik

> I'd like to see how much of the NTIS revenue actually came from the real market. The problem is that federal revenue doesn't come from the real market. Unlike (most) private businesses, they don't have to earn their customers and retain them through good service. There are usually no competitors and sometimes, through law, no alternatives.