All of the communication methods mentioned in the 'tips' section have proved invaluable for me personally, and really set Stripe apart from many companies. They

All of the communication methods mentioned in the 'tips' section have proved invaluable for me personally, and really set Stripe apart from many companies. They're fantastically accessible. Need a quick response? Ask on the IRC chat. Think the API isn't right? Have a discussion. Library missing something? Fork it and maybe submit a pull request. The one thing that makes me consider switching is the lack of bank transfers in the UK (which isn't a problem unique to Stripe).