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I think sometimes correcting the symptom leads the person to realize that they are doing that and correct the problem. It's easy to behave like a jerk without r
by gommm 13y ago
I think sometimes correcting the symptom leads the person to realize that they are doing that and correct the problem. It's easy to behave like a jerk without realizing it and a lot of people who come off as arrogant don't imagine themselves as being so. If you tell them to respect their coworkers, it doesn't have the same impact because it not actionable (they already imagine themselves as being respectful).
That's why banning specific toxic behaviors work, it encourages introspection for people whose bad behavior is unintentional.
- peterwwillis 13y agoI think the tone of how you address such a "ban" is incredibly important in encouraging that introspection. Ban is a pretty harsh word; it makes it seem like there's some kind of punishment or consequence should you feign surprise. Instead of "banning" different kinds of interaction, they could simply encourage their students to take those instances as an opportunity to help someone improve personally. Instead of turning it into a negative thing, you could make it a positive. Like, instead of feigning surprise to shame someone for their lack of knowledge, take the opportunity to teach someone something valuable, if they'd like to learn about it. Encouraging people to think this way and help others is going to be more positive than a negative like a ban, and thus probably be more effective towards positive change.
- lawtguy 13y agoThe ban also removes some of the reward for this behavior. Some of the people are doing it to make themselves look superior and the target inferior. With the ban, they can instantly be pulled up short ("Hey! We don't do that here at Hacker School.") thus instantly removing some of the superiority they thought they had gained.