Campaign Monitor was a shell service: something numerous agencies resold to their clients, unbranded and often masked. More than one designer will wake up to th

Campaign Monitor was a shell service: something numerous agencies resold to their clients, unbranded and often masked. More than one designer will wake up to the news that they’ll have to call a client who trusted them, and explain how a service the client may never have realized was responsible for their information is now at fault for damaging their relationships with their customers. I watch my inbox with a certain dread that I’ll be next. http://www.bigcontrarian.com/2009/08/11/responding-to-an-invasion/ http://www.bigcontrarian.com/2009/08/11/responding-to-an-inv...