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It's interesting how responsive Apple is to customer feedback. A lot of times, customers complain about Apple's new product leaving out some feature, and then t
by dlevine 17y ago
It's interesting how responsive Apple is to customer feedback. A lot of times, customers complain about Apple's new product leaving out some feature, and then the next revision magically incorporates that feature (a good example would be Firewire on the 13-inch macbooks).
They aren't at all vocal about this, so people see Apple as being super closed, but I think that they do care a lot about what customers think. They design products that people want for a reason. Sure it involves thinking outside the box and offering products that people never imagined asking for. But it also requires listening to customers' opinions and integrating that into future product revisions.
- mcantelon 17y agoI would say this a good example of them being closed and not appearing to care what their customers think: http://mantia.me/blog/macbook-pro-thousands-of-colors http://mantia.me/blog/macbook-pro-thousands-of-colors And, showing this isn't a one-time thing: http://www.betanews.com/article/Apple-Sued-Over-MacBook-Display-Quality/1179519795 http://www.betanews.com/article/Apple-Sued-Over-MacBook-Disp...
- dlevine 17y agoTo set the record straight, virtually all laptop panels are 6-bit.
- raquo 17y agoThey wouldn't have needed to bring back matte displays have they listened to their users and not removed this option in the first place. __ I don't know why they fanatically remove useful features and options. It's 2009, and I can't even choose a _custom_ color to serve as a wallpaper for Mac OS X, only one of _ten_ colors provided by Apple. It's so unimaginably idiotic to have to create a png file for this purpose.
- andylei 17y agoit's in a post above, but they "removed" this option from their newly designed laptops because it requires an entirely different screen construction. i also don't think the majority of users want matte screens, even if many do.
- jodrellblank 17y agoThat's an incredibly weak example of a "useful feature or option".
- raquo 17y agoIts usefulness is comparable to time and effort required to implement it. Surely there are other, more useful yet still ignored features, like being able to set larger font size in Mac OS.