> [1] You do seem to talk about them like they are animals Few people choose to use IE6 of their own free will. Most IE6 users are stuck with IE6 because a lar

> [1] You do seem to talk about them like they are animals Few people choose to use IE6 of their own free will. Most IE6 users are stuck with IE6 because a large bureaucracy told them to do so. And when talking about large bureaucracies, I find it entirely appropriate to talk in terms of positive and negative incentives and reinforcements because that's the language they understand the best. And I agree with you that, in some sense, we really haven't changed much in the last 10-20 years. There's been massive quantitative improvement, but that doesn't necessarily translate to qualitative changes.