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It's sounds like you are doing what everyone else is. If the cost of support < cost of retaining those users than you fix it. You've realized IE6 is not worth i
by johnward 13y ago
It's sounds like you are doing what everyone else is. If the cost of support < cost of retaining those users than you fix it. You've realized IE6 is not worth it at this point and sounds like IE7 is getting to that point. For some people supporting anything <IE9 doesn't make any sense. I'm curious about IE8 users though. It seems that after IE7 it would be a much faster life cycle. Doesn't IE9 auto update? So our last hope is to get IE8 user to upgrade 1 time and then we're good?
I work with some enterprise customers and they seem to be mostly IE8 or IE9. We have one dreadful customer who still wants IE6 support but we've officially dropped IE6 & IE7 support. We still do direct hacks as part of consulting for that customer.
- eli 13y agoSure, blindly supporting everything regardless of cost is just as foolish as intentionally breaking support to punish old IE users (IMHO). A disproportionate number of our most important users are running IE8. I don't know if it's because they're still on XP (and thus can't upgrade past 8) or some other reason. I'm not an expert, but I think it's so much that IE9 auto-updates as Win7+ does a much better job of pushing updates that include new browsers.
- cozuya 13y agoUnfortunately IE10 is the first browser to start auto updating silently by default.