2 ms·
One of the developers here. Glad you liked the branding! As you've mentioned, our goal is to stay stupidly simple to use. We want users to forget we're even her
by jameskilton 13y ago
One of the developers here. Glad you liked the branding! As you've mentioned, our goal is to stay stupidly simple to use. We want users to forget we're even here, until something isn't working. Now as for your questions:
> - how do you prevent unauthorized snitches from screwing with your data?
We don't currently have such protections in place basically because it hasn't been necessary. We keep an eye on things and if we start to see such traffic we'll investigate what should be done at that time.
> - why only an iOS app? This excludes lots of potential customers (including me).
Time and customer requests. We've started looking into building an Android app and glanced at Windows Phone as well. That said, mobile apps aren't required to use DMS, the default is to send emails.
> - why not offer an API, so we can securely fetch the status of our snitches?
We have actually just started rolling out a new API! If you're interested in helping us beta test this, get a hold of us at hi@deadmanssnitch.com.
As for pricing, plans are built around the peace-of-mind our product offers customers. Our canonical example is an ops engineer needing a backup only to find out that backups haven't worked for the past weeks/months/etc. At that point the cost of DMS is a pittance to what the lack of backups just cost the company in question.
- nikatwork 13y agoI would ignore the feedback around pricing. Anyone who beefs over $600 and thinks they "won't need support" is not worth having as a customer. $600 is fine for SMB and wouldn't even register for enterprise.