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Or the OP could use a cloud IaaS provider that creates tickets on his behalf. The fact he submitted a ticket to DO and got a response indicating what the issue
by teepo 13y ago
Or the OP could use a cloud IaaS provider that creates tickets on his behalf. The fact he submitted a ticket to DO and got a response indicating what the issue is, and that they are working on it is fine IMO since you get what you pay for. He's embarrassed and angry that he didn't plan for HA and had down time.
- kbar13 13y agoI disagree. The whole point of IaaS is that the hardware/hypervisor/network is the provider's responsibility, and everything inside of your VM is yours. If the provider isn't doing due diligence to monitor their infra, then what infra are you selling as a part of your IaaS?
- Ecio78 13y agoHow do you know that they're not monitoring their infra? The OP is complaining that they didn't post an update on the status page. I see no evidence that they were not aware of the issue at the physical hypervisor level before he filled the ticket.