Why do you think schofield is a developer? I didn't see any indication in this conversation. Every company I have worked for has a support organization that d

Why do you think schofield is a developer? I didn't see any indication in this conversation. Every company I have worked for has a support organization that deals with customer tickets like this. They might escalate the issue to development, or they might not. But either way they're the ones involved in the conversation.