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We started off hoping that customers could "set it and forget it". But it turns out, no matter how good your algorithms are, there's no accounting for in-laws v
by numlocked 13y ago
We started off hoping that customers could "set it and forget it". But it turns out, no matter how good your algorithms are, there's no accounting for in-laws visiting for a week and using twice as much toilet paper. So instead we're focused on dramatically lowering the cognitive overhead of purchasing these products online. We do that through a combination of suggestions/recommendations, curated product selection, and a very different take on ecommerce UX.