When the type of sales person you mentioned gets promoted and valued, it's a failure of management, and will eventually lead to failure of the business (it can

When the type of sales person you mentioned gets promoted and valued, it's a failure of management, and will eventually lead to failure of the business (it can take a long time for the damages to surface, however). In most, if not all industries, reputation of a company matters a lot. That's how you get repeat and referral business, the lifeblood of a mature business.