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A month or so ago, I made the mistake of answering a text message from my en route driver asking where I was going. I thought, "Oh nice, he's plugging it into G
by dave5104 13y ago
A month or so ago, I made the mistake of answering a text message from my en route driver asking where I was going. I thought, "Oh nice, he's plugging it into GPS beforehand." But I was wrong. He must have not liked my destination because the trip was promptly canceled by the driver and I had to spend another 15 minutes waiting for a new one.
Lesson learned: never tell your Uber driver your destination before you get into the car. :\
- JoshTriplett 13y agoThey have a very small limit to how many pickups they can cancel, though.
- dave5104 13y agoThat's good to know. Just to be clear, I don't fault Uber at all for this happening, and it's nice to know that they're attempting to put limits in place to prevent it. But it was aggravating in the moment.
- late2part 13y agoWhy don't you fault Uber? It's their driver who reneged on the offer to drive you and inconvienced you. Don't you want them to prevent this and make your experience better?
- dave5104 13y agoBecause it doesn't happen on a regular basis, and they seem to have reasonable blockers in place to prevent it when they can. But, their drivers are people, and some people will do anything they can to get around that system. If I had other poor experiences with Uber, then I'd be faulting them... but they've done a good job making sure that hasn't happened more than once.
- kondro 13y agoI recently had this happen for a $65 airport-to-city fare when the driver was 5 minutes from the airport.