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As someone who has worked at Microsoft, I can tell you they spend thousands of hours on usability studies and the managers watch. Also there are countless reado
by gagaga 13y ago
As someone who has worked at Microsoft, I can tell you they spend thousands of hours on usability studies and the managers watch. Also there are countless readouts and documents summarizing the findings.
Microsoft spends an incredible amount of resources on usability studies.
- protonfish 13y agoThen they should probably ask for that money back.
- acqq 13y agoThose who decided whom to pay to do the studies received exactly what they wanted. The support for their managerial decisions and the proof how smart they are.
- throwawaymsft 13y agoUsed to work at Microsoft too; the usability findings that agree with the existing strategy were kept, the ones that disagreed were ignored. They weren't taken seriously, and were slathered on after the product was 90% complete.