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That's a bit too much like a loyalty penalty for my taste: the default option makes things better for new users than for established customers. (Of course loya
by gjm11 13y ago
That's a bit too much like a loyalty penalty for my taste: the default option makes things better for new users than for established customers.
(Of course loyalty penalties are commonplace -- from phone companies, car insurers, etc. -- but my mental model of cperciva says he probably doesn't like them.)
- cperciva 13y agomy mental model of cperciva says he probably doesn't like them Exactly true. I was looking at that comment trying to put my finger on why I hated the idea so much, and you're right: It's because it would be a loyalty penalty. I want to be fair to everyone.
- throwaway7767 13y agoAs a customer of about 2 years now, it is much appreciated. I feel much better doing business with corporations when I get the feeling that they do their business fairly. Tarsnap succeeds at this.