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You conveniently left out their next sentence "... many leading payment services allow user enumeration, including Paypal, Venmo, Square Cash, and many others.

• zorpner 13y ago
  Because I was talking about banks & processors, not payment services. Paypal will cut you off hard if you attempt to bulk enumerate users/businesses by e-mail address, so this is even more disingenuous on the part of Coinbase.
  • megatron7 13y ago
    There's only one explanation for why you can't get service for problems unless you're featured on reddit, why they don't care about security, and why they're flagrantly dishonest in their comparisons: because they don't respect us, at all.
    • ericd 13y ago
      Or they're a tiny company trying to push in all areas at the same time, and they have to prioritize, and sometimes things they'd want to do fall through the cracks or they just haven't had a chance to do them yet. If you've ever been at a small company, you know that this is the much more likely scenario. Requiring them to have already implemented all of the security measures of Paypal, which has been around for more than a decade and is orders of magnitude larger than them, is sort of ridiculous. If you don't trust them to hold on to your coins, use them purely an exchange and then pull them off onto an offline wallet.
      • megatron7 13y ago
        Being small does not explain total customer service failure, the lack of daily reconciliation reports (which would spot things like $x0,000 deposits that weren't tied to a purchase), or the dishonesty about the ability to enumerate emails on other payment platforms without getting banned. That said, this is HN, so I'm already banned for saying something very slightly critical of a YC company, even though that company is fucking up hard.
• korzun 13y ago
  Do the same attack against those vendors and report back.