I've had five or six of these replaced by Apple, for free. You have to see someone at the Genius Bar, for which it's best to get an appointment.. very easy esp

I've had five or six of these replaced by Apple, for free. You have to see someone at the Genius Bar, for which it's best to get an appointment.. very easy especially if you have the Apple Store app. A few times I've been rejected, and they've said: "we recommend you buy a replacement, the cost is $79, they're over on that shelf." But each of those times, I tried again with a different Genius (on a different day) and got the replacement. Usually it's either the magsafe head itself which doesn't seem to want to connect well, or the cord right next to the magsafe, which frays or splits open. Generally I baby my cords but a couple of them have been abused by other people. Overall I'd say this is the single most problematic Apple hardware I've ever encountered, but then I'm still happy because generally Apple has handled the situation well, other than a few "bad apple," so to speak, Geniuses who were not willing to help.