4 ms·
I can think of lots of counter-examples. What if your product is licensed per-seat, and your change allows your customer to achieve their goals with fewer empl
by wtracy 13y ago
I can think of lots of counter-examples.
What if your product is licensed per-seat, and your change allows your customer to achieve their goals with fewer employees using your product, reducing the number of licenses purchased?
What if your change allows your customer to complete their task more quickly, and they stop paying for your SaaS product as soon as they complete said task?
What if your improvement improves interoperability, and your customer's partners decide not to purchase your product because they no longer need it to work together?
What if your change reduces the need for your customer to later purchase an upgrade?