3 ms·
in a word? retention. of the magical kpi beast, that's the single, most important metric. this is something i cut my teeth on hard as an mmo guy -- you would
by m3mnoch 13y ago
in a word? retention.
of the magical kpi beast, that's the single, most important metric. this is something i cut my teeth on hard as an mmo guy -- you wouldn't believe the amazing realtime monitoring of these numbers going on by homegrown services like soemon in the mmo space.
anyway, the growth-hacking startup crowd gets all riled up about install numbers where the game folks are only concerned about retention. because, if it retains? you can charge money for it. if it retains? it can go viral. if it retains? your ltv will lift. retention is key.
while 2048 is hot for the moment (it's got virality), it doesn't have any retention. i would bet that if you looked at their 7-day retention, it's terrible. everyone discovers the "corner strategy" or gets lucky and drops a big score or beats it. "oh, this isn't hard." it's the opposite of the flappy bird effect.
if you guys want to set a calendar reminder to go back and look at 2048's numbers on april 27th, you'll see it being a shadow of its former self.
building on what zemo said, craftsmanship gets your retention where lean gets you market fit and growth. personally, like i said, i'm a fan of both tactics and i believe they can happily coexist at a lifecycle perspective.
p.s. this is the same phenomenon where folks show their google analytics charts with one, giant spike on the day their post went viral. that's called growth without retention.