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Are the users' opinions even relevant to Facebook? Remember, the users aren't their "customers," they're their product. Their actual "customers" are the advert
by erbo 13y ago
Are the users' opinions even relevant to Facebook? Remember, the users aren't their "customers," they're their product. Their actual "customers" are the advertisers. If the new news feed is making their advertisers happy (and bringing revenue into Facebook), then that's what they optimize for.
Harsh, I know, but that's the reality.
- gavinflud 13y agoNot entirely true though. Yes the advertisers are their customers, but their customers need a large supply of the product (the users). In order to keep a consistently large supply of the product, Facebook has the difficult task of finding that middle ground where users are happy using the site and advertisers are happy with the revenue they are making from it.