Ben's interview with Sarah Lacy[1] is also just amazing. Some excerpts: - At http://www.youtube.com/watch?feature=player_detailpage&v=sqI7fa04atc#t=3284s http:

Ben's interview with Sarah Lacy[1] is also just amazing. Some excerpts: - At http://www.youtube.com/watch?feature=player_detailpage&v=sqI7fa04atc#t=3284s http://www.youtube.com/watch?feature=player_detailpage&v=sqI...: the people who work at tech companies in SV are like super brilliant and incredibly capable, and the last thing a person like that wants is to not to be able to get in the game and like help fix what is wrong. ...and let me tell you: every company in SV like including Facebook, including Square, including Twitter, including all of them, has got shit horribly wrong, horribly horribly broken and wrong and everybody in the company knows it and the CEO knows it, so it is better to talk about it. Because that’s how companies are, like stuff just breaks. If you have like 500 or 1000 people trying to do something, it is not all going to be perfect, it is gonna be ugly and you get that out there and you let people work on it. And that is probably the number 1 thing I would say about motivating people when stuff goes wrong. - At http://www.youtube.com/watch?feature=player_detailpage&v=sqI7fa04atc#t=3662s http://www.youtube.com/watch?feature=player_detailpage&v=sqI...: If you don’t have winning product, it doesn’t matter how well your company is managed, you are done - At http://www.youtube.com/watch?feature=player_detailpage&v=sqI7fa04atc#t=3698s http://www.youtube.com/watch?feature=player_detailpage&v=sqI... : Why even bother with management if that is the case? But the truth is: there are several things that are very important, one is if you get into trouble, and if you have bad management, your company will probably die. Like the people will just quit, they are not bonded to it, the don’t like working there, they never liked working there, and that is that, it is a wrap. ... if you succeed at building a company that everybody just hates working at, what have you done? You just made a whole lot of people a whole lot more miserable in their lives. [1] https://www.youtube.com/watch?v=CqODNbFz6EY https://www.youtube.com/watch?v=CqODNbFz6EY