11 ms·

Basecamp network attack postmortem

• mobiplayer 13y ago
  I expected a more in-depth article, but they either still don't really know the details of the attack or they don't think it is important to share that information. In any case, a 20Gbps DDoS is not uncommon these days and I feel a stronger security culture inside Basecamp could have had measures already in place.
  • quesera 13y ago
    Agree with the latter, but disagree with the first. There's not much to say about a DDOS. You know the protocol (tcp, udp, icmp) and the src port of the packets, which can suggest the redirected service. But it's well-nigh impossible to learn where the attacks come from, who is responsible, or the motivation behind it. It generally takes cooperation, in the form of bragging by children, to get much further. And this sort of attack is eminently achievable by children, these days. 20GB/s is nothing, and practically free if you need to borrow someone else's infrastructure. So Basecamp grows up, a little. They have the money to pay for proper anti-DDOS measures, and I'm sure they will do so. I found the tone amusing though. The anti-enterprise 37s get all corporate-speak when they realize they have a PR situation on their hands. "Working with law enforcement to catch these criminals" is the noop of the security biz. "Paying for basic service protections that we should have anticipated" sounds far less exculpatory however.
    • mobiplayer 13y ago
      The details I was expecting are more in the line of what measures they put in place to mitigate the issue, more than "Our mitigation strategy included filtering through a single provider and working with them to remove bogus traffic." which sounds like "our hosting provider enabled the DDoS mitigation service they've got in place". Again, that's not what I expect from a post-mortem but I guess this is me being a geek and not a Basecamp customer :) Cheers