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Ask HN: The 4 stages of human emotion when switching from free to paid website?
First off, not all Resented and not all Accepted but from user actions and feedback, the majority went through the following stages.
I informed users 14 months ago this day was coming and emailed then 2 weeks prior so it should have not been a shock to them.
Stage 1: Resentment - How dare you charge us for technology that allows us to do our job better.
Stage 2: Enlightenment – I’ll find another site that is free and offers what you do and be done with you.
Stage 3: Realization – Can’t find another site that does exactly what you do any cheaper.
Stage 4: Acceptance – Ok we’ll buy but you need to enhance a few things within 6 months.
Anyone else go from free to pay and what was your experience?