It's not shocking to me because I'm not surprised at the behavior. I would imagine that the person who was fired might disagree with you on the brutal part sin

It's not shocking to me because I'm not surprised at the behavior. I would imagine that the person who was fired might disagree with you on the brutal part since Google's reaction was overblown. They could have simply told the person not to do it again. But they went with the instant firing without any second thought in an effort to keep Jobs happy. The smiley face at the end is indicative of how happy Jobs was over how much power he had over them in that someone was fired over something he simply asked them to stop doing.