Sounds about right, yes IBM did also change when they focused more in offering services. Became slower in there replies too issues but still got there. One pr

Sounds about right, yes IBM did also change when they focused more in offering services. Became slower in there replies too issues but still got there. One project I came across was issue with SAMBA and logging around the year 2001 and quickly knocked up a wrapper for the SAMBA code to trap and log what was needed to be logged. Took IBM a week to confirm my 30 minute solution would work and was the right approach and then they only ended up at that conclusion after talking to Jeremy Allison.