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Was this issue raised with 10gen? Either way, was your experience the per-incident support was lacking because you did not have a support contract? It becomes
by bsg75 13y ago
Was this issue raised with 10gen?
Either way, was your experience the per-incident support was lacking because you did not have a support contract?
It becomes interesting, because for $100K per year, I could budget for a lot of choices.
- cmer 13y agoThey refused to give us per incident support because they figured we could afford the yearly support plan (this was post acquisition at a public company) We eventually just gave up on the whole thing.