4 ms·

We never figured it out...

• bsg75 13y ago
  Was this issue raised with 10gen? Either way, was your experience the per-incident support was lacking because you did not have a support contract? It becomes interesting, because for $100K per year, I could budget for a lot of choices.
  • cmer 13y ago
    They refused to give us per incident support because they figured we could afford the yearly support plan (this was post acquisition at a public company) We eventually just gave up on the whole thing.