I see where you're coming from but I think it's not as black and white. There are going to be situations and problems the individual or the team feel like they

I see where you're coming from but I think it's not as black and white. There are going to be situations and problems the individual or the team feel like they can't solve themselves. The definition isn't about ego, it's something observed externally, it has to do with the official structure vs. the un-official social order. I think trust builds and breaks over time (breaks more easily) and external intervention can help to prevent this from getting to the point where someone has to leave. My point though is why is B coming to you about A in the first place and why is forcing them to talk in front of you a good solution to that?