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The biggest question for me remains unanswered, having been bitten pretty hard by an eBay scammer who claimed the camera I shipped "wasn't as advertised". How w
by yid 13y ago
The biggest question for me remains unanswered, having been bitten pretty hard by an eBay scammer who claimed the camera I shipped "wasn't as advertised". How will they verify that an exchange has taken place, and how will they solve disputes?
- andymoe 13y agoI thought this was all local stuff. At the top of my FOBO screen it says "FOBO SF." so my assumption is they just handle the payments and you deal with picking up your stuff. Am I wrong?
- yid 13y agoLooks like they still rely on the buyer "confirming" that the exchange happened, which seems like a red flag to me.
- simonk 13y agoSo when your giving it over to them to look at they see its all okay and then pull out their phone and confirm it before you let them leave with it.
- ceejayoz 13y agoWon't stop them from doing a chargeback with the bank.
- baddox 13y agoBut that applies to literally every credit card transaction.
- ceejayoz 13y agoSure, but most credit card transactions have other methods of at least somewhat verifying the charge. Receipts, security camera footage, IP addresses, shipment records, established businesses unlikely to randomly pick people to screw, etc.
- deleted 13y ago[deleted]
- ryanmickle 13y agoHi, Ryan from FOBO here. There's actually an advantage inherent to local selling in that you're able to inspect the item before the seller is paid (when you confirm that you've received the item in the app, transferring payment to the seller).
- bagels 13y agoRyan, the question is about protecting the seller against buyer fraud. How this will happen with your service are the following: 1) Buyer does not acknowledge receipt 2) Buyer does a credit card chargeback Does the seller bear risk in these cases? If yes, why? If not, then that's great, but I find it hard to believe that your company will eat these losses since nobody else is willing to.
- joncalhoun 13y agoIf I had to guess this will ultimately turn into something where the seller gets the buyer to do it in app before they part ways. Buyer has a chance to verify the product works with the seller there and seller knows the buyer has validated the exchange before leaving. Still leaves room for products that appear to work but have some subtle flaw but this issue is still present with craigslist with local sales.
- baddox 13y ago> Still leaves room for products that appear to work but have some subtle flaw but this issue is still present with craigslist with local sales. Exactly. This is inherent to any individual sale or exchange of used items. Unless explicitly stated otherwise, products are "as is" and sales are final.