Money is not the only important factor here. If you have a pay scale slightly off, but people trust you have their interests in mind and intend to do the right

Money is not the only important factor here. If you have a pay scale slightly off, but people trust you have their interests in mind and intend to do the right thing - if there is suboptimal pay but good conditions - they won't leave. What worries me about the original article is that he seems to say: don't ever do anything in the interest of an individual employee; only do whatever is in the direct interest of the company. That seems a good way to create negative feeling amongst staff, which may indeed result in people seeking out better compensation.