Let's work from an example: B comes to me and says "- Well, I can't work with A, s/he's always voting against my proposals. - I'm sorry to hear that. Did you

Let's work from an example: B comes to me and says "- Well, I can't work with A, s/he's always voting against my proposals. - I'm sorry to hear that. Did you talk to her/him about this problem? - No, you know how s/he is - So why do you come to me? - Well, could you talk to her/him? - No. You will. I will be in the room as a neutral observer." If B wanted to slander A, the problem is that now A will know about it and will have an opportunity to defend him/herself. Also, B might be less aggressive when complaining directly to A. In your company you really want to have a culture of "let's fix minor people problems before they become big problems", and as a CEO you can do that by promoting a direct communication culture. Does my method make more sense now?