Almost no one uses RSS and it's bad for business. Regarding usage, we have 60k+ newsletter subscribers and maybe a few hundred RSS readers. Regarding business,

Almost no one uses RSS and it's bad for business. Regarding usage, we have 60k+ newsletter subscribers and maybe a few hundred RSS readers. Regarding business, I can't converse with you directly over RSS, so it has almost no business value as an interactive medium and customer outreach tool.