3 ms·
Curious what logs and other personal information is kept on their servers. Haven't read through the blogs yet, but one thing a number of people consider when us
by jmspring 13y ago
Curious what logs and other personal information is kept on their servers. Haven't read through the blogs yet, but one thing a number of people consider when using a VPN service like this is the type of information that the provider keeps.
- MikeKusold 13y agoThey claim that they keep no logs. http://help.tunnelbear.com/customer/portal/articles/1469449-information-on-logging-encryption-and-legal-stuff http://help.tunnelbear.com/customer/portal/articles/1469449-...
- jmspring 13y agoThanks, I had missed the FAQ while browsing the site on a mobile browser.
- svintus 13y agoYes this is correct. I am sorry that this is not made more apparent on our site.
- intopieces 13y agoHi Ivan, I wonder how it is possible that you keep no logs of customer IP addresses. It seems that, from a technical standpoint, you must log some IPs for troubleshooting connection issues and being sure that your system is not being used for nefarious purposes (i.e., ones that cause harm to your own system, not necessarily copyright infringement or spam). Furthermore, wouldn't you need to log IPs to track how much data one user transfers? Or even to determine who has an account and who doesn't? This data must reside somewhere on your system.