Thanks. I'll do that. Also two recent posts, one by biztools http://biztools.pbworks.com/ http://biztools.pbworks.com/, the other Getting Real by 37 Signal were

Thanks. I'll do that. Also two recent posts, one by biztools http://biztools.pbworks.com/ http://biztools.pbworks.com/, the other Getting Real by 37 Signal were helpful. And I realize that "framing the question properly" usually leads to a better understanding.