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I don't have a fully formed thought here, but I think, sometimes, it can be difficult to know what your problems are, and perhaps even more difficult to know wh
by emhart 13y ago
I don't have a fully formed thought here, but I think, sometimes, it can be difficult to know what your problems are, and perhaps even more difficult to know whether or not your problems are solvable.
I received a mass email years ago from someone I was acquainted with who was heading off to volunteer at a hospital in Somalia. She was spreading the word that they were rebuilding this hospital, lot of details, and then asking for anyone who could devote a month of their life to come to Somalia and train staff or help with construction.
I can't train medical staff, and I doubt I'd be much use with construction, but I reached out to ask if they needed any help securing their facility. The person coordinating the volunteer efforts didn't know until she contacted the woman heading the whole project. She told my friend that everything was being stolen. Sheets, office supplies, mattresses, and the drugs, which would be a huge target, hadn't even arrived yet. They were in serious need of a comprehensive physical security solution and didn't have a plan.
That is a situation where I can provide potentially invaluable help, but despite knowing there was a problem, they didn't even know that there were people in the world who could help with that on a volunteer basis.
So, again, I don't have a solid idea, but if there were any way to help project creators think through and detail their pain points, I think that could be incredibly helpful. My example was extreme, but I'm sure there are many people muddling through archaic, complex problems that don't there are better ways. The Toyota logistics donation to NYC Food Bank springs to mind:
http://www.nytimes.com/2013/07/27/nyregion/in-lieu-of-money-toyota-donates-efficiency-to-new-york-charity.html?pagewanted=all&_r=0 http://www.nytimes.com/2013/07/27/nyregion/in-lieu-of-money-...
- Blahah 13y agoI think you're spot on that many people don't even know what problems they've got. Something we'd like to do in the long term is build a community of solvers that actively seeks out projects. That way people are taking their expertise to the problem and saying, "can you use _these_ skills?". Another idea is to have a team of enablers - if someone has a project but they don't know what to post we invite them to come and talk to the enablers in a chat room. They then help the project owner figure out what kinds of skills could help them, and get the project posted. I loved that story of Toyota's engineers, and it was probably in the back of my mind when I conceived Solvers.
- emhart 13y agoThat would be fantastic. I'm sure there will be some pendulum swinging as you nail down the balance of enthusiastic solvers & the maximum capacity for cooks in any given kitchen, but I think its a great goal and I'll be following along enthusiastically.
- bdevine 13y agoIn response to blahah: suppose that you could somehow make the enablers previous recipients of expertise? If you could assess an incoming project's needs and bin it with previous projects, people associated with those previous projects could pay back to the overall effort by trying to help the incoming project decide what the pain points are and how they might be solved.
- Blahah 13y agoThat's a really neat idea - match up new projects with older projects to learn from their experience. Thanks :)