"My favorite job was probably the year I worked at Apple retail in college, because I got to explain technology to people and change their lives in some small w

"My favorite job was probably the year I worked at Apple retail in college, because I got to explain technology to people and change their lives in some small way" This advice may be too specific but I'd encourage you to look into working in support at Rackspace. You seem like a good fit and it's not a typical support job. The company really values the support Rackers (the company's mission is to be one of the world's leading support organizations). There is also a good career path, which usually leads to support team management, devops or software development. If you want more information, feel free to ping me.