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Terrible that they didn't notify us via email or something. I saw a bunch of declines come through and customer complaints before I had to search the web to fin
by keltex 17y ago
Terrible that they didn't notify us via email or something. I saw a bunch of declines come through and customer complaints before I had to search the web to find out what was happening.
- zhyder 17y agoThe Authorize.net downtime a few weeks ago was just as bad if not worse. They didn't even send an update+apology after things came back up. Terrible customer service.
- lzell 17y agoThank you for posting this. After today's incident I was 100% certain I was going to switch to Authorize.net. Why did both companies not send out notification emails!? Doesn't seem like too much to ask.
- chops 17y agoAuth.net did have a twitter account where they were keeping everyone posted on the progress.