> Taking to the internets to bitch about it and inciting the masses makes headlines, but is just bad business. Nah, bitching publicly works, all those companie

> Taking to the internets to bitch about it and inciting the masses makes headlines, but is just bad business. Nah, bitching publicly works, all those companies are incredibly sensitive to media stories. Always bitch before the appeals process, make sure their PR department notice you.