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A friend of mine posted about her MBP overheating in the Apple forums and was promptly banned. I understand not wanting negative press, but surely covering it
by Jem 17y ago
A friend of mine posted about her MBP overheating in the Apple forums and was promptly banned.
I understand not wanting negative press, but surely covering it up is only going to cause bigger controversy in the long run?
- TallGuyShort 17y agoAbsolutely. I understand that a company needs to release things quickly in order to be competitive - they can't test everything 100% in every situation. I wouldn't have the slightest problem if after a few months Apple announced, "we've discovered a problem in some of our batteries, if you experience a problem, please call this number for a refund/free repair/replacement" or something. But when they insist you don't tell anyone and threaten YOU with legal action? That's just not cool. Apple's been very disappointing lately. If it happened to me, I would gladly go to the press and skip out on the refund.