I don't think the majority of people are outraged that a spy organisation spies. The things that have got most people rattled are: a) The breadth of the spying

I don't think the majority of people are outraged that a spy organisation spies. The things that have got most people rattled are: a) The breadth of the spying, including many, many innocent people. b) The long-term storage of data, likewise. c) Deliberate weakening of security standards we all rely upon. d) The fact it's all happening without democratic debate. If instead of the above, they threw innocent people's data away, targeted their intrusions, engaged with the democratic mechanisms, and used their expertise to improve internet security, a lot of people would be much happier.