Great points. As someone who has founded a couple tech-meets-meatspace businesses (including a cleaning company) these observations certainly ring true. Anothe

Great points. As someone who has founded a couple tech-meets-meatspace businesses (including a cleaning company) these observations certainly ring true. Another thing I would add, is that people often don't correctly estimate how much of a pain it can be to deal with customer/worker issues day in and day out. Most tech companies have limited support access, which greatly reduces their exposure to angry clients. But when you're in a services business you are pretty much forced to spend hours each day talking with angry customers, unreliable providers, and helping resolve seemingly endless conflicts. You can mitigate some of this with better systems and tech, but ultimately this burden only increases as you scale. At the end of the day there will always be a subset of your customers who are belligerent, unreasonable, or trying to con you outright. And that's to say nothing of unreliable/dishonest workers. It can be a great business to be in, but you will need a thick skin, velvet tongue, and something of an indomitable spirit.