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Probably one of the worst services I ever tried to use. Last week I ordered one of their small servers (PS-1). Although their site is in English, the registrat

Probably one of the worst services I ever tried to use. Last week I ordered one of their small servers (PS-1). Although their site is in English, the registration form was in French and despite giving me a drop-down to choose another language, there wasn't one. I complete the process and I am asked to email them a copy of my ID and a utility bill for verification. I did so and never heard back from them. This is unacceptable and I can't think of many worse cases of contact from companies. I sent you a copy of my ID and you do not even reply back? Even a Nigerian prince would be more polite than this. Also in the past, I gave them a try with the €2.99 offer. They just canceled my order because it couldn't be "validated". I can understand if they have problems, but I expect them to be more straightforward.

rak 13y ago
I got them to validate my account with an email and a copy of a statement but I was later told I could not purchase this because it wasn't available to Americans. Before I realized this was the case, I received an e-mail saying that my paypal payment wasn't accepted because the order couldn't be validated. I just ended up going with Digital Ocean instead. It would've been nice to have a cheap dedi but it isn't worth this kind of hassle.
- codexon 13y ago
  Digital Ocean asked for similar verification papers after a couple months of usage. I am also located in the US.
  - rak 13y ago
    Linode and Digital Ocean have never asked me for any kind of verification. They have just wanted their bill paid so far. Maybe I'm just small potatoes compared to what other customers do with their infrastructure?
dustcoin 13y ago
I am asked to email them a copy of my ID and a utility bill for verification. I did so and never heard back from them. This is unacceptable and I can't think of many worse cases of contact from companies. You were goxed. To make matters worse, these documents may be compromised by hackers in the future.
- spullara 13y ago
  goxed.
deleted 13y ago
[deleted]

rak 13y ago

I got them to validate my account with an email and a copy of a statement but I was later told I could not purchase this because it wasn't available to Americans. Before I realized this was the case, I received an e-mail saying that my paypal payment wasn't accepted because the order couldn't be validated. I just ended up going with Digital Ocean instead. It would've been nice to have a cheap dedi but it isn't worth this kind of hassle.

codexon 13y ago
Digital Ocean asked for similar verification papers after a couple months of usage. I am also located in the US.
- rak 13y ago
  Linode and Digital Ocean have never asked me for any kind of verification. They have just wanted their bill paid so far. Maybe I'm just small potatoes compared to what other customers do with their infrastructure?

dustcoin 13y ago

I am asked to email them a copy of my ID and a utility bill for verification. I did so and never heard back from them. This is unacceptable and I can't think of many worse cases of contact from companies. You were goxed. To make matters worse, these documents may be compromised by hackers in the future.

spullara 13y ago
goxed.

deleted 13y ago

[deleted]