Right, and that's the entire point of the "expense questions" the reps are talking about. They now not only have to vet Firefox, they also have to find a 3rd pa

Right, and that's the entire point of the "expense questions" the reps are talking about. They now not only have to vet Firefox, they also have to find a 3rd party tool to vet & buy. Plus the cost of training IT people to install Firefox across thousands of computers (you didn't think they'd install it one-by-one did you?). Etc, etc.