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Have you considered generating a unique URL for the requester (technical support) to share with the client, maybe with their name ini t? Once they visit it, pul
by pgt 13y ago
Have you considered generating a unique URL for the requester (technical support) to share with the client, maybe with their name ini t? Once they visit it, pull their details, store it, and email it to the requester, or add it in their account.
- buro9 13y agoIt's not my site. But it's very useful. And we use Streak, so when we get such an email it is automatically assigned to the bug and the CRM for that user... for free... using Streak filters.