Agreed it is nothing new, and agreed the situation should have been managed better. Never the less, here we are, and the need to pay £200,000,000 to Microsoft f

Agreed it is nothing new, and agreed the situation should have been managed better. Never the less, here we are, and the need to pay £200,000,000 to Microsoft for updates that they have to provide for XP embedded anyway is going to have a negative effect shall we say. As the OA was explaining, this is all about perceptions.