31 ms·

Show HN: Hoodie App is Men's Clothing in Two Taps

40 points by pkrein 13y ago

tyrelb 13y ago
can we Show HN the actual web site vs. an app? http://gethoodie.com/ http://gethoodie.com/ - offline
- pkrein 13y ago
  woop, fixed thanks.
JoshGlazebrook 13y ago
I have a hard time believing there is a large group of people that are this lazy as well as careless with money that they would use this for their clothing. > All purchases are final, absolutely no returns will be accepted. We're both too lazy to deal with that. To me, that just sounds like you don't even care about the customer. But that could just be me as I actually do care about being happy with something I've bought with my own money. I just don't see this as something that will take off. Especially as men are becoming more fashion aware.
- pkrein 13y ago
  That's a good point on the copy there -- a joke that fell flat ;) I've edited it in the next release, but no returns for the time being.
  - objclxt 13y ago
    I hope the FTC doesn't come knocking, because I'm pretty sure it's illegal to not accept returns in the case of defective merchandise. I suppose you don't technically need to accept returns, you just need to refund buyers who receive something that's defective...either way, it seems like something you should have a policy on.
- coderdude 13y ago
  Return policies like that are more typical of lingerie sites for obvious reasons. If I had to guess, the real reason for that return policy is they don't want to worry about people returning things they wore for a night out and decided afterwards that they want their money back. Maybe they'll put some kind of highly-visible tag on the clothes and if the tag is removed then they won't let you return the items. Seems reasonable to me (a `no tag, no refund` policy).
  - objclxt 13y ago
    I know here in the US many brick-and-mortar stores have a 'no tag, no return' policy - although I'm not sure it's rigorously enforced, it's more there to stop obviously worn garments from being returned (I just returned a pair of jeans to Uniqlo that I'd taken the tags off, despite the fact the receipt did say no tag, no refund).
    - JoshGlazebrook 13y ago
      In my experience, return policies here have become more lax in regards to the time frame of when you can return something, and whether it needs a tag or not. A recent example of this is when I've dealt with ASOS. Even though they're primarily a UK based company, they offer free shipping and free returns here in the US (also something I see becoming more common). But on top of that, even though the return policy says within a certain timeframe, emailing their customer support about a month after the return cut off period, they told me as long as the item is in sellable condition I could still return it. They literally told me that "Here are ASOS, we're not monsters" which I found kind of cute. But overall that's close to the best customer service I've had in a while (return/shipping wise). Going back to the free returns though. I feel like this is the last major pain point in online shopping that hasn't been dealt with yet. Amazon for instance, returns are free by default on clothing and a few other categories of items. Items that are damaged, or something is wrong with the item that is not your fault gets free return shipping. But what if you just don't like it? Well no free return shipping for you. I can't imagine the amount of people that could potentially abuse a free return system could have any significant impact over the amount of profit and new customers a store could get from reassuring their customers that they care about if you're happy with your purchase or not, and offering the safety net of free returns for your purchases.
- viraptor 13y ago
  > Especially as men are becoming more fashion aware. That's a fairly broad generalisation about men. Different people care about different things. Some are happy to wear anything comfortable, some care about the choice. There may be a big enough niche for people who really don't care about clothes as long as they aren't bad. I would happily do that for food for example... I know many people care deeply about food and like to cook, but if someone let me just exclude food I hate and shipped a randomised meal every day at a reasonable price, I'd be a happy customer.
  - toomuchtodo 13y ago
    > I know many people care deeply about food and like to cook, but if someone let me just exclude food I hate and shipped a randomised meal every day at a reasonable price, I'd be a happy customer. https://campaign.soylent.me/soylent-free-your-body https://campaign.soylent.me/soylent-free-your-body Yes, I know, not exactly randomized meals. Baby steps.
    - calbear81 13y ago
      Do you mean cooked or just the ingredients and what would be a fair price to you? I'm building a product in this space and am interested in your thoughts.
      - viraptor 13y ago
        Cooked, ready. I see the whole preparing/eating process as a waste of time every day. Fair price? I guess slightly above the "ready meal" boxes from supermarkets, but also a bit higher quality. I never heard of gobble before and quite like the idea. The only thing I'd ask for (can't see it on their overview) is define the ingredient likes/dislikes rather than cuisine style. So something like "shellfish: not at all; beans: great; ...".
  - tylerlh 13y ago
    Check out Gobble. I think they're just in Mountain View at the moment, but I could be wrong.
- Patricia_Wright 13y ago
  I'm pretty sure there are state laws whereby you must allow some refunds (defective item, etc).
lostlogin 13y ago
Hit the link from this on my phone. It sends me to the App Store but never loads (I'm in NZ - I suspect I can't get the app). Double tap back to the HN app and it loads and instantly redirects back to the non-loading App Store. Had to force quit the HN app to get out of the nasty loop.
deleted 13y ago
[deleted]
leobelle 13y ago
Pretty interesting idea, good luck! Customer service and returns are pretty important though.
elliott34 13y ago
Wait so you can't buy hoodies? Uninstalled.
razvanr 13y ago
Hi from https://www.twotap.com https://www.twotap.com :) You can enable this for 100+ retailers -- https://twotap.com/supported-stores https://twotap.com/supported-stores -- with full return support too.
- carbocation 13y ago
  Will you be enforcing your trademark?
  - razvanr 13y ago
    Minimally (i.e. small logo).
avalaunch 13y ago
Those prices are about 3x what I would normally pay for basic, casual clothing. I'm from Cincinnati though, so perhaps everything is a lot more expensive elsewhere, or maybe I'm just really cheap. I don't like shopping much, but if I'm not being picky, it doesn't take very long to get in and out of a store, so even disregarding the price, this isn't that appealing to me. It might be more appealing if the app promised to make me look good without the effort of shopping. Just because I'm feeling lazy doesn't mean I want the person picking out my clothing to be lazy too. Keep the simplicity of the app, but go the extra mile for me. Take my sizes, but also get my age, a few snapshots, my general taste in clothing, and then really tailor your picks to me. That's something I might pay a premium for.
- cocoflunchy 13y ago
  Maybe try Bombfell? http://www.bombfell.com/ http://www.bombfell.com/ It's too expensive for me, but they do what you describe.
  - avalaunch 13y ago
    That looks almost exactly like what I was describing. Thanks for pointing it out. I would probably be willing to try it except for the fact that it's subscription based. If I forget to cancel my subscription after the first month (which I will) I will either end up with more clothing than I want or the hassle of having to return the clothing.
jasonlotito 13y ago
So... * No way to edit sizes * No way to go back * Login doesn't save credentials. * No hoodie * No sizes for shirts So, basically, an app built in a weekend. Grats on that, but you really need to put more work into it. It's still fairly raw, and the lack of quality pretty much doesn't instill much trust in paying for things that are fairly high in price for something I "hate" to shop for.
- pkrein 13y ago
  Indeed, it's an early version, and really appreciate your feedback on what you'd like to see. Thanks!
  - jasonlotito 13y ago
    I like the idea. I just think it needs work. As such I've left the app installed. :)
jamiequint 13y ago
This seems like something that will only work for someone who views clothing as 100% utilitarian and does not care about how they look. The sizing, fit, and style aspects are really hard to do right for clothing where people care about their style and other players seem to have shipping basics on-demand nailed down. (e.g. MeUndies, ManPacks - although none seem to have a mobile app so maybe you can just compete on user acq. in that channel) 1. I don't know of any brand of jeans that sells for $40-80 that fits well and looks good. (I'd say Flint & Tinder is the closest and they come in at $105) 2. How do you size tees, tee sizing varies widely across brands? How does jean sizing work, are the jeans bootcut, straight leg, slim straight? (you also have 35's as a waist size which basically nobody but Bonobos produces) 3. Are you matching the shoes to my style somehow (or the other clothes you are sending) or are they just some random pair of shoes? 4. How are undershirts and t-shirts different? 5. Are you shipping me sneakers or shoes? If shoes are they oxfords? desert boots? something else? If anything but sneakers are you shipping dress socks to go with them or are you still shipping athletic socks?
- evan_ 13y ago
  > 1. I don't know of any brand of jeans that sells for $40-80 that fits well and looks good. (I'd say Flint & Tinder is the closest and they come in at $105) I'm going to go out on a limb and say this is not for you.
  - sizzle 13y ago
    Levi's 501 STF (shrink to fit), can be had on sale <$50. Very flattering jeans if you break them in correctly and thoroughly enjoy mine. (coming from a person who used to rock Dior mij 19cm's growing up)
  - sizzle 13y ago
    replied to comment, but yeah this app would appeal to people who will wear anything
- sizzle 13y ago
  Levi's 501 STF (shrink to fit), can be had on sale <$50. Very flattering jeans if you break them in correctly and thoroughly enjoy mine. (coming from a person who used to rock Dior mij 19cm's growing up)
deleted 13y ago
[deleted]

40 points by pkrein 13y ago

tyrelb 13y ago

can we Show HN the actual web site vs. an app? http://gethoodie.com/ http://gethoodie.com/ - offline

pkrein 13y ago
woop, fixed thanks.

JoshGlazebrook 13y ago

I have a hard time believing there is a large group of people that are this lazy as well as careless with money that they would use this for their clothing. > All purchases are final, absolutely no returns will be accepted. We're both too lazy to deal with that. To me, that just sounds like you don't even care about the customer. But that could just be me as I actually do care about being happy with something I've bought with my own money. I just don't see this as something that will take off. Especially as men are becoming more fashion aware.

pkrein 13y ago
That's a good point on the copy there -- a joke that fell flat ;) I've edited it in the next release, but no returns for the time being.
- objclxt 13y ago
  I hope the FTC doesn't come knocking, because I'm pretty sure it's illegal to not accept returns in the case of defective merchandise. I suppose you don't technically need to accept returns, you just need to refund buyers who receive something that's defective...either way, it seems like something you should have a policy on.
coderdude 13y ago
Return policies like that are more typical of lingerie sites for obvious reasons. If I had to guess, the real reason for that return policy is they don't want to worry about people returning things they wore for a night out and decided afterwards that they want their money back. Maybe they'll put some kind of highly-visible tag on the clothes and if the tag is removed then they won't let you return the items. Seems reasonable to me (a `no tag, no refund` policy).
- objclxt 13y ago
  I know here in the US many brick-and-mortar stores have a 'no tag, no return' policy - although I'm not sure it's rigorously enforced, it's more there to stop obviously worn garments from being returned (I just returned a pair of jeans to Uniqlo that I'd taken the tags off, despite the fact the receipt did say no tag, no refund).
  - JoshGlazebrook 13y ago
    In my experience, return policies here have become more lax in regards to the time frame of when you can return something, and whether it needs a tag or not. A recent example of this is when I've dealt with ASOS. Even though they're primarily a UK based company, they offer free shipping and free returns here in the US (also something I see becoming more common). But on top of that, even though the return policy says within a certain timeframe, emailing their customer support about a month after the return cut off period, they told me as long as the item is in sellable condition I could still return it. They literally told me that "Here are ASOS, we're not monsters" which I found kind of cute. But overall that's close to the best customer service I've had in a while (return/shipping wise). Going back to the free returns though. I feel like this is the last major pain point in online shopping that hasn't been dealt with yet. Amazon for instance, returns are free by default on clothing and a few other categories of items. Items that are damaged, or something is wrong with the item that is not your fault gets free return shipping. But what if you just don't like it? Well no free return shipping for you. I can't imagine the amount of people that could potentially abuse a free return system could have any significant impact over the amount of profit and new customers a store could get from reassuring their customers that they care about if you're happy with your purchase or not, and offering the safety net of free returns for your purchases.
viraptor 13y ago
> Especially as men are becoming more fashion aware. That's a fairly broad generalisation about men. Different people care about different things. Some are happy to wear anything comfortable, some care about the choice. There may be a big enough niche for people who really don't care about clothes as long as they aren't bad. I would happily do that for food for example... I know many people care deeply about food and like to cook, but if someone let me just exclude food I hate and shipped a randomised meal every day at a reasonable price, I'd be a happy customer.
- toomuchtodo 13y ago
  > I know many people care deeply about food and like to cook, but if someone let me just exclude food I hate and shipped a randomised meal every day at a reasonable price, I'd be a happy customer. https://campaign.soylent.me/soylent-free-your-body https://campaign.soylent.me/soylent-free-your-body Yes, I know, not exactly randomized meals. Baby steps.
  - calbear81 13y ago
    Do you mean cooked or just the ingredients and what would be a fair price to you? I'm building a product in this space and am interested in your thoughts.
    - viraptor 13y ago
      Cooked, ready. I see the whole preparing/eating process as a waste of time every day. Fair price? I guess slightly above the "ready meal" boxes from supermarkets, but also a bit higher quality. I never heard of gobble before and quite like the idea. The only thing I'd ask for (can't see it on their overview) is define the ingredient likes/dislikes rather than cuisine style. So something like "shellfish: not at all; beans: great; ...".
- tylerlh 13y ago
  Check out Gobble. I think they're just in Mountain View at the moment, but I could be wrong.
Patricia_Wright 13y ago
I'm pretty sure there are state laws whereby you must allow some refunds (defective item, etc).

lostlogin 13y ago

Hit the link from this on my phone. It sends me to the App Store but never loads (I'm in NZ - I suspect I can't get the app). Double tap back to the HN app and it loads and instantly redirects back to the non-loading App Store. Had to force quit the HN app to get out of the nasty loop.

deleted 13y ago

[deleted]

leobelle 13y ago

Pretty interesting idea, good luck! Customer service and returns are pretty important though.

elliott34 13y ago

Wait so you can't buy hoodies? Uninstalled.

razvanr 13y ago

Hi from https://www.twotap.com https://www.twotap.com :) You can enable this for 100+ retailers -- https://twotap.com/supported-stores https://twotap.com/supported-stores -- with full return support too.

carbocation 13y ago
Will you be enforcing your trademark?
- razvanr 13y ago
  Minimally (i.e. small logo).

avalaunch 13y ago

Those prices are about 3x what I would normally pay for basic, casual clothing. I'm from Cincinnati though, so perhaps everything is a lot more expensive elsewhere, or maybe I'm just really cheap. I don't like shopping much, but if I'm not being picky, it doesn't take very long to get in and out of a store, so even disregarding the price, this isn't that appealing to me. It might be more appealing if the app promised to make me look good without the effort of shopping. Just because I'm feeling lazy doesn't mean I want the person picking out my clothing to be lazy too. Keep the simplicity of the app, but go the extra mile for me. Take my sizes, but also get my age, a few snapshots, my general taste in clothing, and then really tailor your picks to me. That's something I might pay a premium for.

cocoflunchy 13y ago
Maybe try Bombfell? http://www.bombfell.com/ http://www.bombfell.com/ It's too expensive for me, but they do what you describe.
- avalaunch 13y ago
  That looks almost exactly like what I was describing. Thanks for pointing it out. I would probably be willing to try it except for the fact that it's subscription based. If I forget to cancel my subscription after the first month (which I will) I will either end up with more clothing than I want or the hassle of having to return the clothing.

jasonlotito 13y ago

So... * No way to edit sizes * No way to go back * Login doesn't save credentials. * No hoodie * No sizes for shirts So, basically, an app built in a weekend. Grats on that, but you really need to put more work into it. It's still fairly raw, and the lack of quality pretty much doesn't instill much trust in paying for things that are fairly high in price for something I "hate" to shop for.

pkrein 13y ago
Indeed, it's an early version, and really appreciate your feedback on what you'd like to see. Thanks!
- jasonlotito 13y ago
  I like the idea. I just think it needs work. As such I've left the app installed. :)

jamiequint 13y ago

This seems like something that will only work for someone who views clothing as 100% utilitarian and does not care about how they look. The sizing, fit, and style aspects are really hard to do right for clothing where people care about their style and other players seem to have shipping basics on-demand nailed down. (e.g. MeUndies, ManPacks - although none seem to have a mobile app so maybe you can just compete on user acq. in that channel) 1. I don't know of any brand of jeans that sells for $40-80 that fits well and looks good. (I'd say Flint & Tinder is the closest and they come in at $105) 2. How do you size tees, tee sizing varies widely across brands? How does jean sizing work, are the jeans bootcut, straight leg, slim straight? (you also have 35's as a waist size which basically nobody but Bonobos produces) 3. Are you matching the shoes to my style somehow (or the other clothes you are sending) or are they just some random pair of shoes? 4. How are undershirts and t-shirts different? 5. Are you shipping me sneakers or shoes? If shoes are they oxfords? desert boots? something else? If anything but sneakers are you shipping dress socks to go with them or are you still shipping athletic socks?

evan_ 13y ago
> 1. I don't know of any brand of jeans that sells for $40-80 that fits well and looks good. (I'd say Flint & Tinder is the closest and they come in at $105) I'm going to go out on a limb and say this is not for you.
- sizzle 13y ago
  Levi's 501 STF (shrink to fit), can be had on sale <$50. Very flattering jeans if you break them in correctly and thoroughly enjoy mine. (coming from a person who used to rock Dior mij 19cm's growing up)
- sizzle 13y ago
  replied to comment, but yeah this app would appeal to people who will wear anything
sizzle 13y ago
Levi's 501 STF (shrink to fit), can be had on sale <$50. Very flattering jeans if you break them in correctly and thoroughly enjoy mine. (coming from a person who used to rock Dior mij 19cm's growing up)

deleted 13y ago

[deleted]