Inbox is a crappy todo list I will agree but it's not without utility. I keep my inbox as an incoming queue for my todo list. Sort of like a backlog. Everything

Inbox is a crappy todo list I will agree but it's not without utility. I keep my inbox as an incoming queue for my todo list. Sort of like a backlog. Everything gets deleted, replied to and deleted or promote into a ticket (billable). If its an order confirmation it just sits in there, flagged. I use Apple Mail for mail and Trac for tickets and have a hack job of an automator action to move mail to tickets.